Hosted by the Agentic AI Foundation

Voice agents are being deployed across customer support, healthcare, financial services, enterprise operations, & consumer applications. As they move into production, teams need to manage latency, turn-taking, interruptions, handoff, reliability, & the operational constraints that come with live voice systems.

Users notice latency quickly. Long pauses can make a system feel unresponsive. Missed interruptions disrupt conversation. Poor handoffs create frustration.

Voice Agents Forum is a one-day event for teams building & deploying voice agents in production.

The event brings together engineers, founders, product leaders, researchers, & operators working on the technical & operational challenges behind voice AI.

About the event

Voice systems combine speech, models, orchestration, infrastructure, & user experience in ways that make failures difficult to isolate & evaluate. Decisions in one part of the stack can affect latency, reliability, conversation quality, & how easily a system can be monitored or improved.

Voice Agents Forum is designed to give teams a chance to compare how others are approaching those problems, hear where different technical choices create tradeoffs, & discuss the issues that become more important as voice agents move from prototypes into deployed systems.

The focus will be on useful technical & operational lessons around architecture, evaluation, observability, orchestration, reliability, compliance, & human handoff.

Hosted by the Agentic AI Foundation & brought together with the MLOps Community.

Confirmed Speakers

Kaan Karakas (Engineer, Delphi),

Vyoma Gajjar (AI Architect, Service Now)

Pete Warden, (CEO, Moonshine AI)

Jessica Powell, (CEO, Audioshake)

Brooke Hopkins (Founder, Coval)

Rissa Cao (CEO, Fish Audio)

Luke Miller (Co-Founder, SLNG)

Will Bowedes (CEO, Phonely)

Sam Gutentag ( Sr. Developer Advocate, Deepgram)

And more to be announced...

Agenda

9:00 AM - 9:55 AM Registration

9:35 AM - 10:25 AM Opening Keynotes

10:25 AM - 11:00 AM Break

11:00 AM - 12:15 PM Talks

12:20 PM - 3:00 PM Lunch & Expo Hall

2:00 PM - 3:00 PM Hands-On Workshops (Limited Availability)

3:00 PM - 3:20 PM Keynote

3:20 PM - 4:50 PM Lightning Talks

4:50 PM - 5:30 PM Booth Crawl Happy Hour

Theme we expect to cover

The program is still being shaped, but the event will focus on the practical problems teams face when voice agents move into production.

Expected themes include:

Latency & real-time user experience

Turn-taking, interruptions, & barge-in

Orchestration & dialogue management

Evaluation, observability, & debugging

Human handoff & escalation

Compliance, governance, & trust

Architecture choices across speech, LLMs, & tooling

The focus will be on practical lessons from teams building & operating voice systems in the real world, including what worked, what broke, & what changed after launch.

What you'll leave with

Practical architecture patterns for production voice agents

Better approaches to latency, turn-taking, interruptions, & barge-in

Evaluation ideas that go beyond demo performance & simple benchmarks

Lessons from real deployments, including failures, fixes, & tradeoffs

More concrete ways to think about orchestration, observability, & infrastructure choices

A better understanding of where handoff, compliance, & trust break down in production

Hands-On Workshops

Masterclasses led by experts building voice AI systems at scale.

Bring your laptop.

Leave with frameworks, code, & practical workflows you can implement immediately.

20+ Booths Featuring teams that are actually building production-grade AI agents. Come chat with engineers directly, one-on-one. Ask questions & get the answers you really want.